MAIL-IN REPAIR SERVICE
There's no business too big, no school too small.
We work with all kinds of businesses, schools, and organizations to provide high-quality repairs at prices that your accountant will feel good about
100 DAY Warranty
Every repair is covered by our WORRY-FREE 100 Day Warranty! If you have any issues related to the repair, within 100 days, we will take care of it FREE!
Repair Equipment
From liquid nitrogen LCD separators, vacuum machines, pressure chambers, Infrared heater, and much more. Whatever the problem, we have a solution.
LOWEST Price Guaranteed
If you are able to find a cheaper price for a Mail-in repair, we will match it, and beat it by 5%! And the price for that product will be lowered for all future customers!
AVERAGE 1 DAY TURN AROUND
Once we receive your device, it only takes a couple of hours to complete even the most complicated repairs. (Shipping time is unaccounted for)
Student Discount
We know you are working hard for your future. Getting a solid education can be tough, & expensive. Don't worry, we’ve got your back! *ID Verified during Repair*
(5% discount issued as a refund within 3 days)
Partnerships
We work with a wide range of businesses, schools, and organizations to provide fast, high-quality cellphone repairs at prices your bookkeeper will love. Contact Us
YOU MAIL IT, WE FIX IT
TERMS & CONDITIONS
- The customer is responsible for shipping costs both ways.
- We are not responsible for any additional damages caused to the device during the shipping process.
- We will not charge a fee for device diagnostics.
- If additional repairs must be performed on the device, the customer will be notified by email with a new price quote and must agree before the repairs begin. Otherwise, the device must be shipped back.
- If the repair cost ends up being less than the quoted price, the customer will pay the lower price.
- If the device is unable to be repaired, the customer will be notified and will have to pay the return shipping cost.
- Once the device is received, it will be inspected for additional damages and malfunctioning parts.
- After the repair, the device will be inspected for additional damages and malfunctioning parts. If any additional damage occurred during the repair process, it will be repaired without any additional cost to the customer.
- The customer has 100 days from when receiving the device to file a warranty claim through email. Once the claim is filed, they will be responsible for the shipping costs. Once the device is received and deemed to fall under the warranty terms and agreements, the customer will be reimbursed for the warranty repair shipping costs, to and from the repair center.
1. CONTACT US:
2. WAIT FOR RESPONSE BY EMAIL (Up to 24 hours)
Once a response is sent out and a price estimate has been quoted for the repair, you may proceed to the next step if you so choose to.
3. BACK UP YOUR DATA
There is always a small risk when doing repairs, although it is not necessary, we recommend that you backup your device to protect your data.
4. REMOVE YOUR SIM CARD
Please remove your SIM card to ensure all your information is protected.
5. DISABLE ANY PASSWORDS
Please make sure you disable your password or if you choose not to, you can write it on the note that you include with the package. We need to make sure that we are able to fully test your device, before and after the repair, to ensure everything is working the same, if not better than before.
6. WRITE A NOTE WITH THE FOLLOWING
- Your Full Name
- Contact Number
- Email Address
- Return Address
- Passcode (if applicable)
7. PACKAGE
Send your device and the note securely in a padded envelope to ensure your device isn't damaged further.
8. SHIP
Make sure when shipping to choose the following shipping options:
- Tracking number
- Require a signature
- Shipping insurance up to the total worth of your phone
(The shipping address will be provided in the price estimate email.)
9. WAIT FOR INVOICE/RESPONSE EMAIL
Once the device is received, inspected, and repaired, we will email you an invoice for The Repair + Shipping cost. If anything is found during inspection we will email you before beginning the repair.
10. EXPECT YOUR DEVICE IN THE MAIL 😊
Once the invoice has been paid, your device will be shipped out!
100 DAY WARRANTY CLAIM
The customer has 100 days from when receiving the device to file a warranty claim through email. Once the claim is filed, they will be responsible for the shipping costs. Once the device is received and deemed to fall under the warranty terms and agreements (listed below), the customer will be reimbursed for the warranty repair shipping costs (to and from the repair center) and the device will be repaired for free.
- Device must not be water damaged
- Device must not have any signs of physical damage
- Device must not have any signs of third party repair
